Terms & Conditions

1. General

• These Terms & Conditions govern the use of our website, online platforms, and the purchase of our products.
• By using our website or purchasing from us, you confirm that you are at least 18 years of age and capable of entering into a legally binding contract.
• Dolphy Fitness reserves the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Services

• We provide hygiene and automation products, including but not limited to soap dispensers, taps, dryers, and related accessories.
• Product descriptions, specifications, images, and pricing are subject to change without notice. While we strive for accuracy, we do not guarantee that product details are always error-free.
• All products are intended for lawful use only.

3. Orders & Payments

• Orders are subject to acceptance and availability.
• Orders placed are subject to acceptance and availability.
• Prices are listed in Indian Rupees (INR) and inclusive/exclusive of taxes as specified at checkout.
• We accept payments through approved payment gateways, bank transfers, and other methods mentioned on our website.
• Dolphy Fitness reserves the right to cancel or refuse any order due to incorrect pricing, suspected fraud, or unauthorized transactions.

4. Shipping & Delivery

• Delivery timelines are indicative and may vary depending on location, availability, and logistics.
• The risk of loss passes to the customer once the product is handed over to the courier/logistics partner.
• We are not liable for delays caused by third-party courier services, strikes, or unforeseen events.

5. Returns, Refunds & Warranty

• Returns are accepted only under our official Return & Exchange Policy, available on our website.
• Products covered under warranty will be repaired or replaced as per the warranty terms. Warranty does not cover damages caused by misuse, mishandling, or unauthorized repairs.
• Refunds, if applicable, will be processed within a reasonable timeframe after approval.

6. Intellectual Property

• All content on our website, including logos, product designs, text, images, and trademarks, is the property of Dolphy Fitness
• Unauthorized reproduction, distribution, or commercial use of our intellectual property is strictly prohibited.

7. Limitation of Liability

• Dolphy Fitness is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of our products/services for your specific requirements.

8. Privacy

• By using our services, you agree to our Privacy Policy regarding the collection and use of personal information.
• We do not sell or share your personal information with unauthorized third parties.

9. Governing Law & Jurisdiction

• The laws of India shall govern these Terms & Conditions.
• Any disputes shall fall under the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

10. Contact Us